Jeremiah O Ynt

Patient s being bullied by Davita staff and other patients

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I've been on dialysis for about 8 years, I left one dialysis unit Beasley Road, Jackson, MS because of prejudice and misstreatment, then I went to Davita Jackson South, at first they seem kind , then when the black receptionist left, they brought in a white receptionist , Mallory Allison, she pretented to be kind at first, the she showed her true self, she started talking to the patients as if they were nothing, and patients like myself and others refuse to be talked to in that manner , she told the Head nurse Adrienne White that we were abusive to her and Adriene White woul write us up and would scare other patients into siding with them so that they could report us to the director Dr Gary Davis so that he could remove us from the unit, when that didnt happen Adrinne got with one of the techs Lawonda and started spreading false rumors about me and a nurse, when my wife found out about it she asked for a meeting with Adrienne , Yasmine the social worker, and Lawonda, of course Adrienne lied and pinned all of this on Lawonda , but this is only part of this sad drama I really need to talk to someone in the corparate office to voice my fear instead of typing because I know that this will get pushed aside and burried. Jeremiah Robinson, 601-397-****
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Anonymous
map-marker Orlando, Florida

Getting on dialysis late because machines broken.

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At least once a week multiple machines don't function properly causing delays in being dialized. Today I went through 3 different machines before one worked. The building is old & plumbing breaks on a regular basis. Machines are out of date & break constantly. DaVita is more concerned with making a buck than they are with patient health.
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Tony Csq

Horrible Head Nurse Pettiness Shows

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My wife and I were a in home HDD team in dc and we loved it. The head nurse has been unreliable since we came home. Won't answer emergency calls in treatment, claims to always be busy but nobody is in your center. Lying to our nephrologist constantly (who we also fired). I often had to call multiple in centers for in treatment emergencies...I have never dealt with such unprofessionalism from this lady in my life. The rest of the staff has been PLATINUM from day one: we love them but she has got to go. We left DaVita for FMC and were treated wayyy better by a newly trained HDD nurse. She lied on her staff, patients left and she is a horrible horrible representative of Davita. Please correct this before davita loses more patients and GET'S A LAWSUIT.
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Ronald G Ihy
map-marker Puyallup, Washington

Filthy Dialysis Center

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July 27, 2018

I just cut my dialysis short at this facility.

First... took me 5 minutes of arm waving to get someone to notice me... I needed to use the restroom, and my call light wasn't working.

Second... I walked in to the restroom, and someone had pissed all over the floor. I have a colostomy bag, which was already too full from trying to get someone's attention, so I had no choice but to stand in someone else's ***

Third... I immediately told someone and expressed my disgust at the condition of the bathroom.

Forth... an hour later I needed to empty my bag again. NO ONE HAD CLEANED THE BATHROOM!!! And, it being Friday night, between my bathroom visits there was much laughter and "comraderie" across the room by the staff. They were too busy having a good time rather than clean their "gas station restrooms".

Fifth... I complained to the manager on duty, only to be told she was really sorry. She thought someone had cleaned it up.

Sixth... At that point i was so angry and grossed out at having to stand in someone's urine twice, i demanded to be removed from the machine. A facility that can't keep it's own bathrooms cleaned is no where i want to do dialysis.

Seventh... the State & Medicare will be hearing from me Monday morning, as will the general manager of Puyalluo Davita as well as the national office.

My shoes are in the washing machine and i just took a hot shower.

Davita Puyallup's filth caused me to cut my dialysis short by an hour... and I won't be back.

DISGISTING!!!

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Anonymous
map-marker Burbank, California

To loud

Suppose to have been in isolation and has been fine until this week. Now has patient coming in before I get unhooked. How place is silent. Now has 2 nurses and techs and have chatting for 40 minutes. Name is don at Davita in Chico and nurse name is corky and GI out there way to be loud to bug me. Been so fine for years. Now this guy gets a hour to hook and let employees to talk.
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Reason of review:
Poor customer service
Anonymous
map-marker Overland Park, Kansas

Really annoying waiting room

New facility is clean and looks nice but FOX news TV in waiting room is alienating and seems rude and unnecessary.
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Y F
map-marker Wilmington, North Carolina

Incompetence of Davita Staff

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I am new to dialysis and from day one when I first entered the Davita building I was unimpressed. The floor was dirty, there was no staff there to greet you with information.

I had to knock on a window and someone reluctantly opened the window and I explained that I had been sent there by my doctor. The technicians didn't seem to know what they were doing and by the time I was finished with my first treatment, I was really feeling bad. I called my doctor right away and he said I was not supposed to feel bad after treatment. I was supposed to feel better.

I knew right away those technicians did not know what they were doing and then I felt afraid for my life. I asked how the technicians were trained and I found that they are not professionally trained they attend a few classes and are thrown out on the floor to practice on patients. What I have observed is that since most of the patients are seniors and it seems like they have one foot in the grave, these people at Davita do not care how they treat the patients. The staff at the place I go to is very inefficient and act as if they are doing us a favor.

Most of the time they are not there and the schedule you are suppose to be on is mostly disregarded. It is grueling enough that you have to sit on a machine for 3 to 4 hours not eating or going to the bathroom and you have to wait for hours to get on the machine because of lack of staff. Davita is making a killing off of medicare and hardly providing good service. I think the staff only makes minimum wage and thus they are unhappy and that is a bad combination for an individual to have that serves the public.

I feel all of the pain I have read here from others. I want something done about Davita and I would like to know where else can I go for dialysis treatment?

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Pros:
  • Some of the employees can be professional
Cons:
  • Unprofessional staff
Reason of review:
Poor customer service
Anonymous

Ridiculous

My husband had Dialysis Saturday July 28th at Davita in Homestead Pa. he had a new nurse, who has no idea what she is doing. First she was going to push the heparin in is line into him instead of pulling it out. He stopped her just in time. She laughed and said I can’t talk and do this. My husband wasn’t even talking to her. Then she didn’t unclup his line and could figure out why the machine wouldn’t work. Then his lines turned black and another nurse had to come over and fix it. When she was taking him off the machine she had blood everywhere. Never flushed his line and put heparin in the lines. But the best part is when he weighed himself he was heavier after treatment then when he came in. The charge nurse told him to just be careful over the weekend with his intake. He was in full blown panic attack when he came out. I knocked on the door and they won’t talk to me. So I knocked on the window until the charge nurse opened the door. She said the nurse accidentally put to much fluid back on. She has an open chair Monday! Well is Sunday and my husband is in the hospital due to fluid overload! Is Davita paying that bill? These people are going to kill someone! Thank god my husband pays attention and knows what’s going on. I’m worried about the other older patients who don’t know or understand. This place sickens me! I have called everyone under the sun and can not get any help. We have started the process for my husband to do Home Hemo!!
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Anonymous
map-marker Burbank, California

Everything is broke

All TV are broke and will be for long time and don't get fixed oh well. They put time in and go home. Brought movie and still wouldnt put in.
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Vanessa C Xoj
map-marker New Braunfels, Texas

Nurse Kathy Martin Allen

Davita - Nurse Kathy Martin Allen
How is she supposed to take care of people
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Lisa K Oxp
map-marker West Homestead, Pennsylvania

Homestead Pa

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My husband has had terrible treatment at this facility. He has been placed a corner chair. Was told that’s where problem patients are put. He had a tech verbally abuse him and tried to provoke him in to a physical fight why hooked to the machine. The administrator saw and hurt the whole thing and did nothing. If you complain about your care you are considered a problem patient. Nurses have no compassion and don’t care about him what so ever.
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Reason of review:
Bad quality
Anonymous
map-marker Houston, Texas

Bully and afraid for my life

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I m tired of this place the west Little York location, my Family members is always upset she in and out the hospital that security guard need to stop harassing the patient s,my family members is scared for their life ,they nasty they sleep they not paying attention to the machine something needs to be done my next step is call the news that these people are getting abuse and a lot of racism they pick and choose who they put in chair but if any thing happened to my Family members i will sue from the doctor on up and trust me they are recording stop the madness
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Anonymous

Horrible people to try to get help from.

I went to this place once before, for my CKD. I was seen by a 'doctor' that spoke so very little English I could not comprehend most of what he said. Then, after an 'exam', a speaking one, he ordered a 'dye infused kidney test'. I read what he had written and 'dye is one of the worse things you can put through your kidneys, they can't process it'. I never had the test and never went back. 3 years later, my primary care physician referred me to a nephrologist once again, and it turned out to be Davita involved again. This time I answered all the questions on the phone, which were followed by, 'where would you like the new patient packet sent?' I balked, then gave my email address, and was informed that the next available appointment 2 MONTHS LATER! I need help with a medical problem, not sitting around waiting for Davita.
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Reason of review:
Poor customer service
DANIEL F Vph

Davita Sweetwater, GA Location

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The nurses hook up patients while talking to friends on their phones, ignore dialysis machine warnings while loudly talking and laughing with one another, and consistently display a total disregard for patients' comfort and needs.

They are often understaffed, especially on weekends, and there are times none of the staff show up at all, leaving all the patients waiting outside with the doors locked.

None of these issues are a concern to the Sweetwater head administrator, who defends her staff over the patients' needs, and calls to the corporate office go nowhere.

The fish rots from the head down and DaVita is a large corporate entity that puts profits before patients. Avoid this place like the plague!

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Anonymous

My Father's death caused by DeVita Dialysis.

In Jan. 2017, a tech.

at his DeVita dialysis location asked me to look at my father's fistula so he could show me something. According to him It was a pseudo anuerisym(?). A VERY thin area on his fistula that was paper thin. He said that we neede to get him to the surgeon who created his AV graft.

We went and the surgeon said to keep an eye on it and not to let the techs. use this area. He never called and ordered this directive himself. He gave me a little surgical marker to draw around this area on dialysis days to remind the staff.

Really? That's my job? When I brought him back in I told the tech. who had showed me the area and told him that the surgeon said to stay away from this area when they cannulated him.

The tech. was shocked and said that it was more serious than that and to get another opinion so we did and this vascular surgeon said my father had to have an emergency surgery the next day and he prformed a revision or resection? He placed a temporary line in chest. After a period of some weeks he said that the revision could be used.

Upon the first attempt to cannulate him Devita let a tech. with only 17 hrs. expierience and who was being coached by another tech., attempt to cannulate the revised AV graft. The tech.

could not get the needles in properly and my dad heard the senior tech. tell her to stop and that this was ruining the new graft. They went back and used the temporary line. That night my dad's arm, on the graft side swelled up huge with blood and in the morning he was very frightened as was myself so we took him to DeVita where they looked at it.

One of the techs who looked at it said,"That didn't happen here, he must have hit his arm on something." I wanted to scream at this idiot that it happened there because the inexpierienced tech ran the needles through it repeatedly but instead asked to speak with the tech who had coached her. Guess what? I was told that he was no longer there. My father had to go back in for another emergency surgery to stop the bleeding and the surgeon said that as long as they stayed away from the area that they could cannulate the AV graft.

The very first time back, when they tried to cannulate him they did it right in the area they were not supposed to and it swelled with blood again and my poor dad had to have another emergency surgery after which the surgeon said that he would never have another AV graft and he would need to stay on the temporary line. The same line that they always wanted him off of because of infection risk. We were horrfied by now and my father thought he was being tortured by DeVita and became so frightened by it all that he begged me not to take him back. Keep this in mind; my father's blood work was so good prior to all this that his dialysis was reduced to twice a week from three and it stayed perfect.

He was in his eighties but still made love to his wife and could drink all the fluids he wanted too he had the best blood work results in the place, every month. He had a lot of life left with quality. After all this he was so mentally screwed that he could not bear the thought of going back and he refused and said that they were not competent and he was right. He was tortured for so long and was so scared that he just could not go back from fear of the dialysis center and fear of the temporary line getting infected and just the whole thing.

He lived for a little over two weeks and passed. I miss my dad so bad. Yes he was old but he had quality of life before they caused that psuedo anuerism(?) by not rotating where they cannulated him. THEY CAUSED THE PROBLEM because they were always in a rush and so they stuck him in the same place again and again until the area on his AV graft was raised and paper thin.

I hope that the those at the top of DeVita rot in ***. Sincerely; Jeffrey E Fish.

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Reason of review:
Bad quality
1 comment
Guest

so sad. Happens at all facilities. It’s a nightmare

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