Davita

I had told the ambulance crew that I would not need their transport anymore because I was going to a different facility for Dialisis. Then I found out that that had not been set up yet by my doctor so I called the ambulance owner to let him know that I would need the transport.

he said that he would let his guys know and that they would be picking me up at the usual time. I waited that morning until it was past time for me to be able to make it to the appointment, so I drove myself. The ambulance showed up after I had left and the people at the facility tried to blame me because I hadnt waited for the ambulance. They were very rude at the facility trying to blame me and make it look like it was my fault and insisting that it was when it wasnt even any of their business.

I tried to explain to them, what had happened and that I had not called them back to come get me, but that the owner of the ambulance had never properly talk to them.

Anyway, the main take away from here is that the people at the Dialisis place who work there were putting in to something that they didnt even know what had happened. And again they were very rude and insisted that it was all my fault.

Eastern Nebraska/Western Iowa region. All area clinics are understaffed.

Turn-over of technicians is extremy high. Contantly getting new techs training in clinic. Those that stay end up being barely adequate. Nurses are overworked.

Facility Admin is overtly more concerned with financial bottom line, not patient care. Patient comfort in non-existent. Treatment chairs are worn out and broken. Impossible to sit comfortably for a four hour run.

You either sit upright, or elevate feet and chairs slam back to full reclined position, no inbetween. Techs from other clinics constantly needed to cover shifts.

No patient familiarity and more often than not patient orders are not completely followed. No consistency in how things are done.

Poor management pretty much sums it up! I cannot get no more detailed than that.

The young lady Liz, that was hired to run the facility, does not run the facility the way it supposes to be run. They barely have any workers, always short-staffed, & on top of that when they are short-staffed, & if a nurse happens to get sick, they have to place all the Devita patients at another facility which is a total inconvenience to the patients. Especially the elderly patients. What Davila needs to do is put someone at that location, that can be a team leader & actually knows how to run the facility & be a team player as well.

I do not get Dialyzed for free. With that being said, every time I hit that machine Davit is getting paid. So I expect some type of order in a facility that is there to Supposedly help us. Not put more stress on the patients, or, the worker's for that matter.

Because guess what, if the workers are at a facility stressed out because of poor management, how do you expect them to give us full care? Someone needs to go & investigate this clinic & sit all your workers down one by one & speak to them mainly about their boss, Liz! Your facility isnt the only facility that offers these service. I say that to say what?

I do not have to take this type of treatment when I can take me & my insurance to other facilities that can offer better service. & actually treat me like I matter.

Thank you for your time. I pray you all have a wonderful New Year.

Been on dialysis for 10 years,been at my present center for 8. Only there because of the convenience of location.

It's one of the most unprofessional centers for dialysis in Miami. Some of the staff are good and have compassion and concern for the patients ,but others are not and seem unskilled. In one way it's with the needles. Some are very bad with sticking you causing a lot of pain.

When you tell them they're passive aggressive. The center is loud and have a lot of drama like high school.

It's uncomfortable and unsettling. Some serious improvising really need to be done about some of these Davita centers because they're making a lot of money off of our illness and we deserve quality care

This is a horrible location. My father was receiving dialysis at this location after he start going there in the mornings he became very sick to where he went to the hospital and was admitted twice.

The first time was for two weeks. The second time was A week and a half Try talking to employees until I get to a manager management was rude name Nicole to find out that they were not doing his dialysis properly then was informed by a different associate that five other families are experiencing the same location from this location. My father is still ill behind the situation, I do not recommend anyone using this location at all, I kept calling to complain me and another family member to get no response for three weeks when I talk to Miss Nicole she said OK so what do you want me to do about it? It said that I personally had to do the research in regards of what was going on the reason why he still had fluid built-up they were not taking enough off and she came up with every excuse possible then after she looked it up in a computer, she said OK I see when he was going to us in the afternoon versus in the morning there is a significant change in how much fluid was being taken off but still, no one acknowledge the error and he was study getting sick I kept telling her please check the hospital inform me when we brought him in that they took off 3 L of fluid when I spoke to Swop Park health they only took off 1.8 and she said oh, its just a error but its a costly error because now my father is really sick.

not only did they not dialysis him enough the first time he left his port was showing through and they put a Band-Aid over it and did not say anything the second time it happened again after taking my dad to the hospital the first time they sent him out the door with nothing over it it was just open, and they said nothing again it could have got infected. Had we not noticed it when he came out but we still had to take him to the hospital the very next day after receiving dialysis at this 4407 E.

50th Kansas City, Missouri location, Swop Park health Please do not take your loved ones to DaVita. I can only imagine the ones that don't have family to call about a complaint so Im going to post this on every social media website to let people know about this company not caring about the people just about how much they are making on dialysis

One of the tech, her name is, Lily, from DaVita, Arlington Hts. tried to forcefully ask Shirley to *** with one of the patients (some guy, name Jose).

Shirley said what are you asking? Shirley refused, and said this is a treatment center, and that is inappropriate behavior and ignorant thing to ask. Is there something wrong mentally with Lily? to ask such a question?

I was tempted to talk to the administrator to get Lily fired, but didnt, l should have the administrator in this facility was questionable. (I think her name is Josephine, l find her ignorant)

Monday, l called the nurse(Annie)to ask if l can come in early 8:00 am and she said yes. So l came in early and Lily was the technician, she was treating me but started screaming at me, and said l hate you over and over again, for no reason this is suppose to be a treatment center why are there unstable people like Lily attending to me. And with crazy inappropriate administrator in that facility?

What is wrong with DaVita? What is wrong with their techs, like Lily? Why are they hiring people like these?

This is very Poor customer service for both administrator of facility and Lily the technician.

I filed a complaint with my Dialysis doctor. Can you imagine, l have to go into this treatment facility?

The nurse text information about appointments and blood work at the last moment. I think she forgets and suddenly remembers.

It takes days to get a med refilled. I've completely ran out on two medications on two different occasions despite the pharmacy and me contacting them over a week ahead of time. I think patients are pissed off they have to be there in the first place and then these things make it worse. The office on IH 35 is old and uninviting.

So depressing there. You have to ring the door bell to be let in and the nurses are certainly in no hurry to let you in. The alarm goes off when treatment is done and the nurse has no urgency of getting you out of there.

I've had to wait over fifteen minutes a couple of times. You can physically see they are not with a patient at the time too.