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Denied access to dialysis due to staff prioritizing corporate profit above my individual medical need. Refusal to provide appropriate accommodations to enable me to access hemodialysis.

Treated with arrogance and utter disrespect. Denied appropriate accommodation for a documented disability, making it impossible for me to access hemodialysis. I require an afternoon dialysis appointment. DaVita/Table Rock/Boise, Idaho refused to allow me to maintain my dialysis schedule, insisting that I come at a time that is not possible for me, due to a medically documented, lifelong severe sleep disorder.

User's recommendation: Unfortunately, dialysis services in the United States are totally monopolized by two companies. Both are primarily focused upon corporate profits, and both have abysmal records for patient service. I do not know what to recommend.

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1 comment
#2021634

that's very sad but they must maintain a schedule...usually afternoon appointments are available...its usually the early morning appointments that are hard to get...by you not being able to arrive at the available treatment times is not denying you care...some times changes have to be made for clinical or staffing reasons. We have to understand as patients, we aren't the only one receiving care and some times they have to make changes to fit a new patient into the schedule

ID
#2510986 Review #2510986 is a subjective opinion of poster.
Location
Anniston, Alabama
Preferred solution
Respect for and appropriate, consistent accommodation for my individual, documented medical needs for an AFTERNOON dialysis treatment time. Respect and dignity.

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New Reviewer
Changed dialysis centers. 1st day they placed the tubes across my lap because the didn't know where my facula was. 2nd session same thing and I ended up with a cramp in my calf which made me stand up with these tubes across my lap. I was afraid i would pull one of the...
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1 comment
#2021635

when they do that to me I simply ask them to move the machine to the correct side...I dont like the lines across my body as well

ID
#2489256 Review #2489256 is a subjective opinion of poster.
Location
Mansfield, Texas
Product
Davita Facility
Pros
  • Center in grand prairie is 5 star
Cons
  • Management all levels are deceitful and non caring
  • Each patient wants to be treatd with respect
Preferred solution
Apology

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New Reviewer

Poor treatment/verbal abuse on mother

My mother was a davita patient at davita valley baptist in harlingen tx The nurses who were supposed to be caring for her instead insult her and tell her how she is a 'problem child' i removed her from facility after numerous complaints/concers were addressed with the coordinator and no resolution or improvements were ever made. Do not choose davita for your loved ones care. When you bring up concerns they turn it around and blame you.

User's recommendation: Select a different company.

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ID
#2404292 Review #2404292 is a subjective opinion of poster.
Location
Harlingen, Texas
Cons
  • Not enough sensitivity training
  • Poor attitudes
Preferred solution
Apology

Dissatified service

I gave into a covid test even though I didn't have it. I was right. Back to dialysis treatments. Now get me a kidney!

User's recommendation: Absolutely required until you get a kidney.

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ID
#2375633 Review #2375633 is a subjective opinion of poster.
Location
Houston, Texas

Unhelpfull staff

Staff refuses to help my grandmother in and out of there chair. they are slightly elevated from the wheel chair.. Very unprofessional staff.

User's recommendation: Go somewhere else.

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ID
#2375430 Review #2375430 is a subjective opinion of poster.
Location
Lincoln, Indiana
New Reviewer

Paystubs

Unable to access Davita portal, contacted Davita for paystubs.
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ID
#2318114 Review #2318114 is a subjective opinion of poster.
Location
Bossier City, Louisiana
Preferred solution
Let the company propose a solution

I don't trust them because they don't do what their say their going to do.

I have been a patient of Davita Marysville, WA since 09/20. I was told that I was supposed to have a Plan of Care Conference on 10-14-20 and that never materialized. I also had to get a refill for my kidneys. They just never got that done either. So I contacted the Davita that my "new" nephrologist was and stated a few not so nice words. I told them I've been trying to get this medication refilled and if the doctor can't do his job then he shouldn't be working there. Today is Monday and I finally got that script filled.

User's recommendation: Don't bother with Davita...

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ID
#2235472 Review #2235472 is a subjective opinion of poster.
Location
Bothell, Washington
I have been a patient receiving care here since June 2020. The staff here is terrific they are professional, kind courteous but this facility is a mess. The facility is dated, walls are in poor condition with paint scuffed, wallpaper peeling off the walls and overall...
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ID
#2212814 Review #2212814 is a subjective opinion of poster.
Location
Copenhagen, Capital Region
New Reviewer

Human Resources/Employee Stock

No complaints. I am a former employee, Alan B., (#322****) and want to talk to someone about my Davita Employee Stock Options. Requesting contact # for Human Resources.
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ID
#2200198 Review #2200198 is a subjective opinion of poster.
Location
Grand Rapids, Michigan

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Verified Reviewer
New Reviewer

NEVER INFORMED ME MY CLINIC CLOSED

I received no communication from Davita Medical Group at 2121 Juan Tabo that i no longer have my medical service there,No Doctor anymore nothing because they are CLOSED. I found out when i went there because there message was they would answer in approx. 4 minutes but never did because they weren't there!!!!!!

User's recommendation: STAY AWAY FROM THIS LOW RATE CARE CLINIC.

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ID
#2198030 Review #2198030 is a subjective opinion of poster.
Cons
  • Low rate
Preferred solution
Apology

Frustrated. I am continuously reminded that I am going to a profit making franchise and not a health care facility. I feel running their company with this motive impacts medical decisions.

Dr. seems to me more a cog in the Davita enterprise and not a compassionate person who deals with the over all systemic case of each individual. Makes medical decisions best for Davita which will allow them to continue to maintain their steady stream of cash flow without stumbling by discovering new problems by individualizing care.

User's recommendation: Hope that a non profit alternative emerges.

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ID
#2092682 Review #2092682 is a subjective opinion of poster.
Location
Chicago, Illinois

Home hemo unit is closing

Im a home hemo patient.ive been treating myself for 7 years. 5 with da vita.the home hemo department is closing in merced ca and the closest home hemo therapy is 40 miles from my home.i currently have no transpotation.i was encouraged to treat myself and now i feel davita is abandoning me. I was encouraged to switch to pd which i do not wish to do. My only other option is to go back into clinic. I have had really good results with home hemo and it fits mylife style.please help me to continue to treat myself.i feel like im being punished because im the only one who stepped up to trear myself

User's recommendation: I'm being unfairly treated.

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ID
#2053516 Review #2053516 is a subjective opinion of poster.
Location
Sacramento, California

Compliant of patient

I'm a new patient at this Davita in Pensacola,Florida and I have experienced this rude nasty behavior from another patient here it makes me don't want to be here at the West Florida hospital location..all I know is her last name is Black
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ID
#2049021 Review #2049021 is a subjective opinion of poster.
Location
New Orleans, Louisiana

W2 need w2 for taxes

I was terminated in February and had not obtained my w2, I had not printed it from the intranet. I would like to know how I can obtain it asap Thank you, Teresa Durbin
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ID
#2037367 Review #2037367 is a subjective opinion of poster.
Location
Grand Blanc, Michigan

Revictimization just to save money

I worked for Davita in Colorado a year and a half ago, and wound up having to quit suddenly because I was in a violent relationship, my ex had just fractured my wrist making it next to impossible to do my job, and I was worn out, exhausted, and in a dark emotional and mental place and needed to find some way out. I confided in my supervisor about what was going on, but still tried to work (and they insisted I work even though my dominant hand was elbow deep in a cast, making typing both difficult and painful) until I realized I just couldn't do it anymore given the heaviness of the work alongside my own situation and quit (CO is an at will state). Two months ago I applied for unemployment due to the coronavirus, and had to give them all employers back through 2018. When reporting Davita I stated that I quit due to mental illness. Two weeks ago I got a notice from the employment department informing me that Davita was contesting having to pay me unemployment because I didn't give notice, even though they knew my situation. The day of the hearing they had a corporate mouthpiece as a "witness", and I came to find out as well that the same supervisor I had confided in was going to be speaking against me. I was absolutely appalled. The two of them commenced to attack me for not doing more to get myself out of my situation without it impacting my job. The supervisor tried to accuse me of never expressing interest in being transferred to another office, even though this was never once presented to me as even a possibility let alone an option. I was just supposed to know about it and ask. The mouthpiece was very cold, demanding I tell him about any other incidences of violence I'd had, and why I didn't "just move and get a restraining order". By the time the "hearing" was done I was in tears and feeling victimized all over again. Thankfully my therapist appeared as a witness for me and gave the hearing officer great detail about what I was going through at the time, and to my tremendous relief I found out today that the hearing officer found in my favor. I I have never ever been treated so harshly by an employer, and certainly never been forced to relive a personal trauma so they can save money. I'm in the process of figuring out who and how to contact to make my feelings about this whole thing clear, and how disgusting it is that they're willing to retraumatize a domestic violence survivor for the sake of money, but I STRONGLY discourage people from applying for employment with them. They clearly don't care about their employees.
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1 comment
#1863738

"they knew" never cuts it as an offense or defense.

ID
#1928475 Review #1928475 is a subjective opinion of poster.
Location
Denver, Colorado